Terms & Conditions

Last updated: 10/9/2025

Welcome to ecoessenceeg.com , operated by EcoEssence . By accessing, browsing, or purchasing from our Website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Use of Website

• You must be at least 16 years old or have parental/guardian consent to use this Website.

• You agree to use the Website only for lawful purposes and not in any way that may impair its functionality or security.

• We reserve the right to refuse access to the Website or cancel orders if misuse is detected.

2. Products & Services

• EcoEssence provides health, beauty, and personal care products in compliance with Egyptian health and cosmetic regulations.

• All product descriptions, images, and prices are accurate to the best of our knowledge, but may be subject to updates or corrections.

• Product availability is not guaranteed; we reserve the right to discontinue or update products at any time.

3. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete.

• Payments can be made through the available methods displayed at checkout.

• Prices are displayed in Egyptian Pounds (EGP) and may be subject to change without notice.

4. Shipping & Delivery

• We deliver orders across Egypt (and internationally, where applicable).

• Estimated delivery times are provided for convenience only; actual times may vary.

• Risk of loss passes to you upon delivery of the product.

5. Returns & Refunds

• We accept returns of unopened and unused products within 14 days of delivery, in compliance with Egyptian consumer protection laws.

• Products that have been opened, used, or damaged by the customer are not eligible for return.

• Refunds will be processed via the original payment method, excluding shipping fees.

6. Intellectual Property

• All content on ecoessenceeg.com, including logos, text, product images, graphics, and design, are the property of EcoEssence and protected under copyright and trademark laws.

• You may not reproduce, distribute, or use our content without prior written consent.

7. Limitation of Liability

• EcoEssence is not liable for any indirect, incidental, or consequential damages resulting from the use of our Website or products.

• While our products are developed with approved ingredients, results may vary from person to person. We recommend consulting a professional before use if you have allergies, sensitivities, or medical conditions.

8. Privacy Policy

• Your privacy is important to us. By using our Website, you agree to the collection and use of information as outlined in our [Privacy Policy].

9. Governing Law & Jurisdiction

• These Terms & Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

• Any disputes arising from the use of the Website or purchases will be subject to the exclusive jurisdiction of Egyptian courts.

10. Changes to Terms & Conditions

• We may update these Terms & Conditions at any time without prior notice.

• Continued use of the Website after changes constitutes acceptance of the revised Terms.