Privacy Policy

Last Updated: 10/9/2025

EcoEssence values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ecoessenceeg.com  and use our services. Please read this policy carefully. If you do not agree with the terms, please do not use our Site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers; we do not store card details)

b. Non-Personal Information

  • Browser type and version

  • Device information (operating system, IP address, unique identifiers)

  • Location data (approximate, based on IP)

  • Website usage statistics (pages visited, time spent, clicks, etc.)

c. Information from Cookies & Tracking Technologies

  • Session cookies for login and shopping cart functionality

  • Analytics cookies (e.g., Google Analytics)

  • Advertising cookies (for personalized ads if applicable)

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill orders

  • Provide customer service and support

  • Improve our products, services, and website functionality

  • Personalize user experience and product recommendations

  • Send promotional offers, newsletters, or marketing communication (you may opt out anytime)

  • Detect, prevent, and address fraud or technical issues

  • Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service Providers: e.g., payment processors, delivery partners, IT support, analytics tools

  • Legal Authorities: if required by law, court order, or government request

  • Business Transfers: in case of a merger, acquisition, or asset sale, your data may be transferred

4. Cookies Policy

Our Site uses cookies and similar technologies to enhance user experience. You can choose to disable cookies through your browser settings, but some features of the Site may not function properly without them.

Types of cookies we use:

  • Strictly Necessary Cookies – required for basic functionality (e.g., shopping cart)

  • Performance Cookies – collect data on how users interact with the site

  • Functional Cookies – remember user preferences

  • Targeting/Advertising Cookies – deliver relevant ads

5. Data Retention

We retain your personal data only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce agreements.

6. Security of Information

We implement industry-standard security measures (SSL encryption, firewalls, secure servers) to protect your personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or update your personal data

  • Request deletion of your personal data (“Right to be Forgotten”)

  • Object to or restrict processing of your data

  • Withdraw consent at any time (for marketing communications)

  • Request a copy of your personal data in a portable format

To exercise these rights, contact us at: [Insert Company Email]

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their policies before providing personal information.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the minimum legal age in your country). We do not knowingly collect data from children. If you believe we have collected such information, please contact us for deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes indicates acceptance of the updated policy.